It's easy and only takes a few minutes!

First, we recommend that you carefully read Membership Details for complete information about the membership offer.

Then, pick out your selections from our best-selling products and add them to your shopping cart. To add a product to your shopping cart, just click on the "add to cart" button.

When you have chosen your selections, proceed to the "Sign Up" page by clicking on the "click here to Checkout-Now" button. This will begin the simple application process.

Complete the one-page application by entering all of the information requested on the application form.

Then click the "Submit" button to view your receipt.

Orders are shipped by U.S. Postal Service. Please allow 3-4 weeks for delivery - although we are confident you'll get your Columbia House products even sooner.

When you become a member, you'll be able to refer to your Account Information on our members-only site to check the status of all your orders.

It's up to you. Each month we'll let you know about your Director's Selection. It's always the latest DVD. If you want the Director's Selection just sit back and relax - we'll send it to you automatically. You'll always have at least 10 days to decide if you want to keep it. If you don't want a Director's Selection, you may return it at our expense, and we'll credit your account or the credit card you used, You can reply by either visiting the website or sending us the response card by the reply date. It's that easy!

Please refer to the offer details in the promotion you received to determine the number of DVDs you agreed to buy at regular Club price when you joined. You're free to cancel your membership at any time after you have fulfilled your membership obligation.

Ratings
G GENERAL AUDIENCES
PG PARENTAL GUIDANCE SUGGESTED
PG13 PARENTAL GUIDANCE SHOULD BE GIVEN TO CHILDREN UNDER 13
R RESTRICTED FOR CHILDREN UNDER 17 WITHOUT PARENTAL SUPERVISION
NC-17 NOT FOR CHILDREN UNDER 17
NR UNRATED
TVMA TELEVISION: MATURE AUDIENCE

When you've selected all of your available introductory DVDs, you'll be automatically taken to a page to confirm your selections and shipping and processing charges. Once you've confirmed your order, click "Submit" to complete your membership application. Within one week, we'll send you an email letting you know whether or not your membership application has been approved. If you are approved, you will receive your username and password in the same email as your membership approval. With this information, you will be able to log-in and shop on the site.

We collect taxes in states where applicable. That tax is paid to your state and/or local tax authorities. Many states require us to collect tax on the total cost of your order, including shipping and processing.

Yes. They come to you factory-sealed, and we guarantee each and every one of them. If you ever receive a DVD that's defective or damaged, we'll replace it or credit your account.

There are a few possibilities. Some of the products you order may temporarily be out of stock. If that's the case, it will say so on the invoice you receive with your shipment.

Or, some of your products may be shipped separately from a different warehouse. In this case, you'll receive the second portion of your order shortly.

Note: There are no additional shipping and processing charges for split shipments. We reserve the right to limit the number of selections we will send. Multiple quantities of particular selections may also be limited.

We always strive to offer our members the lowest prices and the best service possible. In order to serve you better, it is important to outline the Columbia House policy regarding returned product. Member Ordered Selections - Opened Product Opened product can only be returned for an exchange of the same title if it is packaged incorrectly or defective. A written explanation plus your membership account number must be sent with the product within 30 days of the original shipping. Member Ordered Selections - Unopened Product Unopened product can be returned for a credit within 30 days of the original shipping date, however, you will be responsible for the original shipping and handling charges (including taxes on them if applicable), and the credit you receive will equal the invoice amount less these charges.

If you have an item you'd like to return, you can request a postage paid label by clicking on the Returns & Exchanges area of our site under Your Account, and we'll mail you a return label and instructions right away.

Since 1955, Columbia House has been delivering the finest in entertainment to millions of members. We started out as a music club, and we now offer DVDs, TV series from our library, video games and more. And though we might be best known for our amazing join offers, it's our everyday sale prices and selection that keep our members satisfied. Plus, with our full-service website, you can do all your shopping online.

You can write Columbia House at:
Columbia House DVD Club
1400 N. Fruitridge Ave.
Terre Haute, IN 47811-1130

qjdu@columbiahouse.com

We value your right to privacy and have developed specific guidelines to help protect your personal information. You can read a complete explanation of our privacy and security policy.

When you joined you authorized us to charge your introductory package to a credit or debit card, or you asked us to bill you and you paid by check. We will continue to apply your payments according to your initial preference for all future shipments and charges, including Director's Selections, unless you notify us to change your billing preferences through Customer Service.